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Frequently Asked Questions:

 

  1. When can I move in? Move-in dates vary based on availability.  Please indicate your desired move-in date and we will try our best to accommodate your arrival.
     
  1. I'm coming from out of the area or out of the Country, can I arrive after office hours or on the weekend and move-in? No.  Housing Staff are only available Monday through Friday, from 8:00 am to 5:00 pm.   In order to get the keys to your unit and move-in you must pay the remainder of your security deposit and sign a Rental Agreement, which can only be done by meeting with a member of the Housing Staff.  If you arrive in Claremont on the weekend or after office hours you must make hotel arrangements, stay with a friend, or stay with a host family until the Housing Office is open.
     
  2. If I want to share a unit do I have to find my own roommate(s)? No, the Housing Staff will rent each room individually. Please be aware that roommates are chosen at random.
     
  3. Where can I buy a bed? We have a relationship with a local mattress retailer, Dana’s Mattress, and they have special pricing for CGU students. We will have a flyer uploaded to the web and available in the Housing Office.
     
  4. Can I bring my own furniture?  The apartments are fully furnished, except beds. You may bring some small furniture items, however they might not fit. Please keep in mind that none of the furnishings provided by CGU can be removed from your unit at anytime.  Some items we suggest you bring are: dishes, silverware, pots and pans, towels, sheets, blankets, shower curtain.
     
  5. I’m renting a shared unit, who is responsible for cleaning the common areas?  All tenants are responsible for picking up after themselves, along with regular cleaning of the kitchen and bathroom.  It might be a good idea to discuss your expectations with your new roommate(s) within the first week.
     
  1. Will I sign a Rental Agreement? Yes, all residents will sign a Rental Agreement upon arrival. 
     
  1. When can I move out? We set 3 specific time frames per year in which you are permitted to vacate without penalty, all conveniently scheduled during semester breaks.
     
  1. Can I vacate my unit during summer break and return to the same unit for fall semester? No, should you decide to vacate during summer break you are not guaranteed housing for fall. You will have to go through the application process again.
     
  1. Will my security deposit be refunded when I move out?  Yes, the Housing Office will refund your $500.00 security deposit less any deductions for damage, cleaning, key replacement, painting, unpaid rent, etc.  However, if you leave your unit in acceptable condition, your entire deposit will be refunded within 21 days.
  2. What forms of payment do you accept?  We accept personal checks, cashier's checks, money orders, or online payments thru the CGU Student Portal https://www.e-fao.com/cgu/business using credit cards or instant bank transfers. WE DO NOT ACCEPT CASH.
  3. Where do I go to pay rent? You may go to the following 2 offices to pay your rent:
  • On-site Housing Office: CGU Apartments, Building B, #103. **There is a Rent Drop Box for before/after hours and weekend/holiday payments.
  • Main Housing Office: 1245 N. Dartmouth Avenue. **There is a mail slot in the front door for before/after hours and weekend/holiday payments.

 

 





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